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In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality product and services. Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support. Interact with customers to answer any questions, provide information in response to inquiries, concerns, requests about products and services. Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most.
Experienced with working in a task and goal-oriented team focus environment. Strong time management skills along with well-developed analytical, critical thinking and problem-solving skills. The role of the Work From Home Coordinator is the assist with the administrative tasks involved in the day-to-day workflow of the Agent WFH lifecycle.
Data Entry Clerk (Insurance)
Deliver first class customer experiences answering questions, troubleshooting issues, and providing information in response to concerns and requests. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Superior communication skills (listening/verbal/written) and interpersonal skills are essential. Ca.indeed.com needs to review the security of your connection before proceeding. We embrace diversity, inclusion, equity and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
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